FAQs

Kozi Mitigation

  • What services does Kozi Mitigation provide?

    Kozi Mitigation offers complete disaster recovery solutions including water damage restoration, fire and smoke damage restoration, storm damage repair, and sewage cleanup for residential and commercial properties across Allentown and the Lehigh Valley surrounding areas.
  • Do you offer 24/7 emergency restoration services?

    Yes, we offer 24/7 emergency response to quickly address damage and secure properties after disasters such as floods, fires, or storms.
  • What should I do immediately after water damage occurs?

    When water damage happens, you should: • Shut off the water source if possible • Turn off electricity in affected areas • Remove valuable items from standing water • Contact a professional restoration company like Kozi Mitigation right away. Taking immediate action helps prevent structural damage and mold growth.
  • How long does the water damage restoration process take?

    The restoration timeframe depends on the severity of damage, but water extraction and drying generally takes 3-5 days, while full restoration and repairs may take longer based on the extent of structural repairs required.
  • Will you help with my insurance claim?

    Yes, our team collaborates directly with insurance companies and will help you document damage, start the claim process, and work with adjusters throughout your restoration project.
  • Can smoke odor be completely removed after a fire?

    Yes, our professional restoration uses specialized methods including air scrubbing, ozone treatments, and thermal fogging to remove smoke odor and restore healthy indoor air quality.